Insurance Cargo Damage Claim

  1. Insurance Cargo Damage Claim: Before any pick-up, your must call your warehouse/port and make appointment / verify: if your shipment has been customs released, freight released ( LCL arrival notice / full arrival notice / AWB ) and cleared by all parties, plus:
  1. Ask your warehouse visible-damage-report: if missing/damage/etc, contact your supplier/factory, issuer of Bill of Lading / arrival notice Invoice , warehouse / seaport / airline and cargo insurance(maritime law/all-risk/total-lost).
  2. Your warehouse/port may charge warehouse-port/pallets/ storage/demurrage/per-diem/etc fees and your U.S. Customs exam fee. For more details, you must review incoterms and contact issuer of Bill of Lading . / arrival notice.
  3. If any, fees are due, pay directly, to avoid-our $50 reimbursement service fee and 3 wire fee ( + $100): (1) to received wire form you, (2) us to wire your vendor, (3) your vendor to receive from us and delay from bank.
  1. After/before receiving your shipment, if missing/damage/etc, contact your supplier/factory, issuer of arrival notice Invoice , warehouse / seaport terminal / airline and cargo insurance(maritime law/all-risk/total-lost).
  1. Before you sign deliver-order (domestic Bill of Lading ) from your trucker or from your warehouse, you must count the boxes/cartons/crates/pallets/etc and inspect the shipment.
  2. After signing deliver-order (domestic Bill of Lading ) from deliver your trucker or from your warehouse, you can not claim any physical/visible/visible lost/missing/damages/etc.
  1. Example of cargo insurance certificate.
  1. Some of the damage report from warehouse and exam site. But if your vessel/carrier is damage for any reason and if your shipment is on that vessel/carrier, until you/your-cargo-insurance pays for damage to vessel/carrier, they will apply general-average (click here) and apply to other international maritime law.

" READ THE FINE PRINT BEFORE YOU PURCHASE CARGO INSURANCE ": MOST OF CARGO INSURANCE DOES NOT INCLUDED: ANTIQUES, COLLECTIBLES, BANK NOTES, CELLULAR TELEPHONES, COMPUTER CHIPS AND MEMORY MODULES, DANGEROUS GOODS ( RED LABEL), HAZARDOUS MATERIALS, FINE ART, FLAMMABLES AND EXPLOSIVES, FRUITS AND VEGETABLES, HOUSEHOLD GOODS AND PERSONAL EFFECTS, JEWELRY, LAPTOPS AND OTHER PORTABLE COMPUTERS, LCD PLAS TVS AND MONITORS, LIVE ANIMALS, NUCLEAR FUEL, PRECIOUS METALS, PRECIOUS STONES, SECURITIES ,STOCKS AND BONDS, TOBACCO PRODUCTS, VALUABLE PAPERS, MANUSCRIPTS, GLASS, PRODUCTS SHIPPED BY BARGE AND ETC. AND NORMALLY DOSE NOT INCLUDED DAMAGE CAUSE BY CFS WAREHOUSE, US (DOMESTIC) TRANSPORT AND ETC. MOST OF TIME, CARGO INSURANCE COVERS WHEN IT'S IN SEA/OCEAN/WATER/AIR AND WITH VESSEL. 

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Cargo Damage Claim from past case file

MBL MATS9032304000 (Calender ONLY)
Devanning Report 1 :
Devanning Report 2 :
Devanning Report 3 :

SAMPLE from past case file: Customer's design, mahogany wood, normal finish, lead clear beveled glass, details as per 140911Drawing, wall thickness 6 5/8", right
outward opening, with lock hole and hinge groove as per customer's hardware / IM03182015 WHLC0245A00897 (Calender ONLY)

8 Exam was caused by customers UNREALISTIC value of shipment (45 feet container as $6000). Customer was thinking she will be paying duty/tax base on $6000 . She underestimated, thinking everyone else is stupid. But at the end, she paid over $6500 for Exam, Storage, trucking container to exam-site & etc, and delay 17 days . Also, During the unloading, exam site has found 15 torn cartons and 5 crushed cartons. No cargo insurance company will cover damage caused by US Customs. . IF cartons was damage Before unloading, you maybe able to claim with your supplier / factory / cargo insurance.