How Do Consignees Typically Receive Arrival Notices?

When it comes to receiving arrival notices, consignees have a few common methods at their disposal. Typically, consignees receive these notices through email, fax, or traditional mail. These notifications serve as an important means of communication between the shipping company and the consignee, providing details about the shipment’s arrival date, time, and any necessary documentation. Whether it’s a digital notification that pops up in your inbox, a paper notice delivered by the postman, or a fax sent to your office, these arrival notices play a significant role in keeping consignees informed and prepared.

How Do Consignees Typically Receive Arrival Notices?

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Direct Email

When it comes to receiving arrival notices, one common method is through direct email. This means that the notification is sent directly to your email address. Direct email notifications offer the convenience of receiving important information directly in your inbox, allowing you to stay updated on the status of your deliveries. With direct email, you can easily access and refer back to the arrival notice whenever needed.

Automated Email

In addition to direct emails, many businesses use automated email notifications to inform consignees of arrival notices. Automated emails are triggered by a predefined set of conditions, such as the arrival of a package at a certain location. This means that as soon as the system registers the arrival, an email notification is automatically sent to the designated recipient. Automated email notifications save time and effort as they eliminate the need for manual intervention and ensure that consignees receive arrival notices promptly.

Email Notification Preferences

To cater to individual preferences and ensure a seamless communication experience, some companies provide email notification preference options. This allows consignees to customize how they receive arrival notices via email. For example, you may have the option to choose between receiving a detailed email containing all the information about your shipment or a brief notification that prompts you to visit a specific website or platform for further details. Email notification preferences empower consignees to receive information in a way that best suits their needs and preferences.

Phone Call

Direct Phone Call

While email is a popular mode of receiving arrival notices, direct phone calls still exist as a method of communication. In this case, a representative from the shipping company or courier contacts the consignee personally to provide them with the necessary information. Direct phone calls can be beneficial when immediate action or clarification is required. It allows for direct interaction and the opportunity to ask any questions or address concerns about the arrival notice.

Automated Phone Call

Similar to automated email notifications, some businesses also utilize automated phone calls to inform consignees of arrival notices. These automated phone calls are pre-recorded messages that are triggered by specific events, such as the arrival of a package. Automated phone calls provide a quick and efficient way to deliver arrival notice information to consignees without the need for manual intervention. With automated phone calls, consignees can receive timely updates and instructions regarding their shipments.

Text Message

SMS Notification

Text message notifications, commonly known as SMS (Short Message Service) notifications, are another popular method of receiving arrival notices. This method involves receiving a text message on your mobile phone with essential details about the arrival of your shipment. SMS notifications are convenient as they are typically delivered instantly and can be easily accessed on your mobile device. They provide a concise and quick way to stay informed about the status of your deliveries.

Mobile App Notification

Many shipping companies and courier services offer mobile applications that allow consignees to track their shipments on the go. These mobile apps often provide the option to receive arrival notices through push notifications. When enabled, you will receive a notification directly on your mobile device whenever there is an update or an arrival notice related to your shipment. Mobile app notifications keep you informed and allow for easy access to timely information about your deliveries.

How Do Consignees Typically Receive Arrival Notices?

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Traditional Fax

Although less common in today’s digital era, some consignees still receive arrival notices via traditional fax machines. In this method, the arrival notice is transmitted in printed form and received on a fax machine. Traditional fax notifications may be suitable for businesses that rely heavily on fax communication or have specific operational requirements that necessitate the use of fax machines. However, it is worth noting that traditional fax is gradually being replaced by more modern and efficient communication methods.

Electronic Fax

With the advancement of technology, electronic fax has emerged as a more convenient alternative to traditional faxing. Electronic fax allows consignees to receive arrival notices directly in their email inbox as fax attachments. These fax attachments are in electronic format, making them easily accessible and shareable. Electronic faxing eliminates the need for physical fax machines, paper, and ink, resulting in a more environmentally friendly and streamlined process of receiving arrival notices.

Postal Mail


Before the digital age, postal mail was the primary method of receiving arrival notices. Consignees would receive a physical letter containing important information about their shipments. While postal mail may take longer than electronic methods, it can still be a viable option for certain scenarios. Physical letters provide a tangible record of the arrival notice, which may be necessary for legal or compliance purposes. However, the reliance on postal mail for arrival notices has significantly diminished in modern times.


Similar to letters, postcards were also used to deliver arrival notices in the past. Postcards provided a more concise and simplified format for conveying essential shipment information. However, just like letters, postcards are gradually becoming obsolete when it comes to receiving arrival notices. The convenience and speed of digital communication have made postal mail methods less efficient and less frequently used in today’s fast-paced world.

Online Platforms

Account Dashboard

Many shipping companies and courier services provide account dashboards for their customers. An account dashboard is an online platform accessible via a website or mobile application that allows consignees to manage their shipments and receive arrival notices. The account dashboard provides a centralized hub where consignees can view all the relevant information about their deliveries, including arrival notices, tracking updates, and any additional actions required. Account dashboards streamline the process of receiving and managing arrival notices by keeping all the information conveniently in one place.

Web Portal

Similar to an account dashboard, a web portal is a dedicated website or webpage where consignees can access their shipment information and receive arrival notices. Web portals often require logging into a secure account using unique credentials to access personalized shipment details. Once logged in, consignees can view arrival notices specific to their shipments, track their deliveries, and perform other related tasks. Web portals provide a user-friendly interface that allows for seamless communication and efficient management of arrival notices.

Third-party Apps

Delivery Apps

In addition to the official apps provided by shipping companies and couriers, there are also third-party delivery apps available that can help consignees receive arrival notices. These apps consolidate delivery information from multiple carriers and provide a unified platform for tracking shipments and receiving notifications. Delivery apps often offer additional features such as real-time tracking, delivery alerts, and easy access to arrival notices. Using third-party delivery apps can simplify the process of managing arrival notices, especially if you frequently receive packages from various carriers.

Parcel Tracking Apps

Parcel tracking apps are specifically designed to help consignees track their shipments and receive notifications, including arrival notices. These apps usually require entering tracking numbers or scanning barcodes to retrieve shipment information. Once the tracking number is entered, the app provides real-time updates on the package’s whereabouts and notifies the consignee about important events, such as an arrival notice. Parcel tracking apps save time and effort by providing consolidated tracking information and eliminating the need to visit multiple carrier websites or platforms.

Carrier Websites

Account Notifications

Most carrier websites offer the option to create an account or sign up for notifications. By doing so, you can receive arrival notices directly through your account on the carrier’s website. Account notifications keep you informed about the progress of your shipments and any upcoming or current arrival notices. These notifications are typically customizable, allowing you to select the preferred method of receiving the information, such as email, SMS, or push notifications. Carrier websites provide a convenient and centralized location for managing notifications related to your shipments.

Online Tracking

Carrier websites also provide online tracking services, which allow consignees to monitor the progress of their shipments and receive arrival notices. With online tracking, you can enter your tracking number or reference code to access detailed information about your package’s current location, estimated delivery date, and any relevant arrival notices. Online tracking tools often provide a user-friendly interface that displays the most up-to-date information and notifications related to your shipments. Utilizing online tracking on carrier websites ensures that you never miss a crucial arrival notice.

Electronic Data Interchange

EDI System Integration

For businesses that require seamless and automated communication of arrival notices, Electronic Data Interchange (EDI) system integration is an efficient solution. EDI is a method of transmitting data electronically between different computer systems, using standardized formats. By integrating EDI systems, arrival notices can be automatically exchanged between the shipping company’s system and the consignee’s system without manual intervention. This streamlines the entire process, ensuring faster and more accurate delivery of arrival notices.

EDI File Transmission

Another approach to receiving arrival notices through Electronic Data Interchange is via file transmission. In this method, the shipping company generates an EDI file containing the arrival notice information based on predefined data formats. The file is then transmitted electronically to the consignee’s system. The consignee’s system is programmed to receive, process, and extract the relevant arrival notice details from the EDI file. EDI file transmission eliminates the need for manual data entry or physical paperwork, allowing for secure and efficient transmission of arrival notices.


Courier Delivery

In certain cases, consignees may receive arrival notices in person through courier delivery. This method is commonly used for high-priority or sensitive shipments that require a signature or personal verification upon delivery. The courier delivers the arrival notice directly to the consignee, ensuring that they are aware of the package’s arrival and any associated instructions. Courier delivery of arrival notices provides a personal touch and allows for immediate confirmation and acknowledgment of the notice.

Shipping Office/Counter

For consignees who prefer face-to-face interactions, shipping offices or counters are a convenient option for receiving arrival notices. Shipping companies often have physical locations where consignees can visit to obtain important information about their shipments, including arrival notices. At the shipping office or counter, you can speak directly with representatives who can provide you with the necessary details and answer any questions related to the arrival notice. This method ensures direct communication and personalized assistance for consignees who prefer in-person interactions.

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